Warranty
Before packaging and shipping, all components are tested to insure quality. Cameras are pressure tested and checked for accurate operation. Swim Stroke Doctor LLC. holds no responsibility for damage during delivery. If any of your system arrives in damaged packaging, contact the freight company responsible for the shipment for claim.
Standard Limited Warranty
“SWIM STROKE DOCTOR, LLC.” warrants to the original consumer purchaser that the product is free from defects in material and workmanship under normal use and service for one (1) year from the original date of delivery.
Swim Stroke Doctor’s sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at Swim Stroke Doctor’s sole discretion. Except for such repair or replacement, the sale, processing, or other handling of this product is without warranty, condition, or other liability, even though the defect or loss is caused by negligence or other fault.
Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty. Swim Stroke Doctor assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from using this product.
In no event shall Swim Stroke Doctor be liable for incidental or consequential damages relating to or resulting from using this product or any of its parts. Because of possible user resealing errors, this product is not warranted against water housing leakage or any resulting damage. Please review the Standard Limited Warranty below.
This Warranty is conditioned upon proper use of the Product. This Standard Limited Warranty does not cover:
(a) Defects or damage caused by accident, misuse, abnormal use, abnormal conditions, improper storage, neglect, or unusual physical, electrical or electromechanical stress;
(b) Defects or damage caused by exposure to liquid, moisture, dampness, weather conditions, sand, dust, or dirt that is inconsistent with the specifications and instructions applicable to the Product according to the user manual and the applicable terms and conditions;
(c) Scratches, dents, and cosmetic damage;
(d) Defects or damage caused by pressing on a touch screen with excessive force or with an object not approved by Swim Stroke Doctor for use on the Product’s touch screen;
(e) Equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered, or made illegible;
(f) Ordinary wear and tear;
(g) Defects or damage caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Swim Stroke Doctor;
(h) Defects or damage caused by improper testing, operation, maintenance, software, installation, repair service or parts, or adjustment not furnished or approved by Swim Stroke Doctor;
(i) Defects or damage caused by a user’s bypassing security controls to gain unauthorized root access or by rooting devices with unauthorized or altered operating system software installed by a user or third party;
(j) Defects or damage resulting from external causes such as collision with an object, fire, flooding, windstorm, lightning, earthquake, theft, blown fuse, or improper use of any electrical source;
(k) Defects or damage caused by cellular signal reception or transmission, or viruses or other software problems introduced into the Product;
(l) This Standard Limited Warranty covers batteries only if battery capacity falls below 60% of rated capacity or if the battery leaks. For batteries that fall below 60% of rated capacity or that leak, this Standard Limited Warranty does not cover any battery if the diminished battery capacity or leak is caused by:(i) The use of a third-party battery charger which does not meet Swim Stroke Doctor’s specifications or has not been specifically approved by Swim Stroke Doctor for charging the battery;
(ii) Tampering, as evidenced by, for example, a broken seal or seals on the battery;
(iii) The use of the battery in equipment other than the Swim Stroke Doctor device for which it is specified;
(iv) The battery was subjected to external forces beyond normal use; or
(v) Battery repair not furnished or approved by Swim Stroke Doctor.
Returns or replacements of parts and products may be subject to shipping, handling, replacement, and restocking fees.
ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS WARRANTY. SWIM STROKE DOCTOR DISCLAIMS ALL OTHER EXPRESSED OR IMPLIED WARRANTIES OR CONDITIONS. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL SWIM STROKE DOCTOR BE LIABLE FOR ANY LOSS OF REVENUE OR PROFIT OR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, HOWEVER, CAUSED, ARISING OUT OF OR RELATED TO THE USE OF OR INOPERABILITY OF THE PRODUCT, EVEN IF SWIM STROKE DOCTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SWIM STROKE DOCTOR’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.
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